TEAM GRIT
PRIVACY POLICY
Last updated: March 2022
This Team Grit Privacy Policy (the “Policy”) is designed to help you better understand the information that Team Grit LLC (“Team Grit” or “we” or “us” or “our”) collect and the different ways we may use or share it. Our relationship with our clients, customers, partners, and those who play our games is built on trust and transparency, so in this Policy we have tried to use plain, easy-to-understand language to describe our information collection practices and use. Should you have any questions about this Policy or our information collection practices, you can contact us at privacy@grit.gg.
This Policy applies to your use of any of our websites, games, apps, or other products or services that link to this Policy (collectively, the “Grit Services”). Additional terms and conditions may also apply to your relationship with Team Grit, depending on how you choose to interact with us. Please read this entire policy to make sure you fully understand it. You should also be sure to carefully review other terms potentially applicable to your visit and your use of specific Grit Services, and confirm that you understand and agree to them, before using the Grit Services.
We have organized this Policy in the following sections:
1. Data and Information We Collect
2. How We Use and Share Data and Information We Collect
3. Your Rights
4. How We Protect Your Data and Information
5. Privacy and Children
6. Changes and Updates to This Policy
7. How to Contact Team Grit
1. Data and Information We Collect
When you use the Grit Services, we generally collect data and information in three ways: (A) you voluntarily provide information to us, such as by creating an account; (B) we collect information automatically from your use of the Grit Services, such as through cookies or our games and other software, and (C) other parties, such as game console platforms and social networks, may provide information to us. Each of these methods is described in more detail below.
(A) Data and Information You Provide
You may provide your personal information to us when you choose to use the Grit Services. Because we may change our offerings and features from time to time, the options you have to provide us with information also may change. Some of the most common examples of situations in which you may provide information to us include:
● Creating a Team Grit account;
● Licensing and downloading our games or other offerings;
● Purchasing something from us or otherwise engaging in a transaction with us;
● Entering online competitions or registering for or participating in special events;
● Entering contests or sweepstakes, participating in any of our promotions, or accepting any prizes from us; ● Signing up for email alerts or subscribing to receive other information from us;
● Completing a survey;
● Using a mobile device, such as a phone, to play our games or use our applications; and ● Contacting us for any reason, such as by email, including for technical support or customer service.
The specific types of information you may be able to provide us will often vary depending on the Grit Services you are using and how you interact with them.
For example, you may need a Team Grit account to access certain parts of the Grit Services. If you’d like to create one, you may be asked to provide basic registration details like your name, a public-facing display name, password, country of residence, and email address.
Certain portions of the Grit Services may allow you to make a financial transaction. If you’d like to make a purchase, we may ask you to provide billing information (like your card’s payment account number and expiration date) to enable the transaction. Sometimes we ask for other information like your phone number, postal address, billing address, and date of birth. We’ll also collect information when you choose to share it with us directly in any other way, including by sending it as part of a communication with Team Grit or other users of the Grit Services (like through in-game chat).
From time to time we may also list job postings for employment opportunities with Team Grit. If you apply for a job with Team Grit, we may also ask for your resume, real name, email address, and phone number. We use this information to determine if you are qualified for the position for which you applied or to contact you to set up an interview.
(B) Data and Information We Collect Automatically
We collect some information automatically when you visit or use the Grit Services. We typically aggregate this data and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information.
We collect information automatically through technologies such as web browsers, cookies, log files, web beacons, and our back-end servers collect usage data transmitted from the Grit Services. We use the information for purposes such as modifying or improving features, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. The type of information that we automatically collect may vary, but generally includes:
● Technical information about your computer, device, hardware, or software you use to access the Internet or our services, such as IP address or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system related specifications);
● Usage information and statistics about your interaction with the Grit Services, which may include the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, the application you used or the game you played, how long you used or played it and when, and other usage statistics;
● Crash reports, which may be automatically generated when a game or application crashes and includes information about your system and the crash;
● Information that facilitates a safer and more personalized experience, such as your display name or other user identification provided in connection with your application use or game play, saved preferences, game progress, and device identifiers or usage information for authentication and fraud prevention purposes; and
● The location of your device, such as may be derived from your device’s IP address.
Please note that if certain features on the Grit Services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Grit Services or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.
(C) Data and Information We Receive from Others
In some cases, other parties provide us with information about you, or allow us to collect information about you. We generally collect information from other parties in four ways: (1) you interact with Team Grit by using a service that is not controlled by us, such as a social network, (2) you choose to use a social feature of the Grit Services, (3) you access Grit Services through another party, such as a gaming platform, console or mobile device operator, or (4) you link a third party account to your Team Grit account. In some cases, we are not able to control the amount or type of information that other parties, like social networks, make available to us. In those cases, we use only the data that we need to provide the types of services we think our users want and expect. Although we cannot control your privacy settings at those websites or how those other parties protect your privacy, once we receive information about you through those websites, we will treat it in accordance with this Policy.
When You Interact with Team Grit on Third Party Services
When you interact with Team Grit on a website or app not controlled by Team Grit, that website or app may allow us access to certain information about you. For example, social networks may provide us with information from your profile on their services or other information that you agreed the social network or other party could provide to us.
When You Link a Third Party Account to Your Team Grit Account
If you choose to link a third party account, such as a gaming console or social media account, to your Team Grit account, the third party may provide us with information about that account. Because those organizations determine what information they will collect from you, it may vary according to their services, but is likely to include details such as your third party account display name and user ID, as well as associated device information, name, and email address.
2. How We Use and Share Data and Information We Collect
As a general matter, we use and share the information we collect (either individually or in combination with other information collected as described in this policy) to help us provide, improve, customize, analyze, and market the Grit Services where we have an appropriate basis to do so.
(A) How We Use Data and Information
We rely on several different legal bases to process personal information for the purposes disclosed in this Policy. These often depend on the exact nature of your relationship with Team Grit, but common examples include:
● To support our legitimate interests, such as:
o To communicate with you, respond to your requests, or provide you with updates and information;
o To better understand our users and their preferences;
o To personalize your experience, save your preferences, authenticate our users, and provide similar user-experience features;
o To develop, deliver, and improve our products, services, and other offerings, some of which may be offered in partnership with other parties;
o Administering and improving the Grit Services;
o To manage and customize advertisements or promotional offers;
o For security purposes; and
● For internal purposes such as auditing and data analysis.
● To provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud, keep our games fair for all users, and otherwise protect and defend the Grit Services.
● In the event all or some of our assets are sold, assigned, transferred to, or acquired by another company due to merger, divestiture, restructuring, reorganization, dissolution, financing, acquisition, bankruptcy, or otherwise, your personal data may be among the transferred assets.
● For purposes of health, safety, and other matters in the public interest. We may also provide access to your personal data to cooperate with official investigations or legal proceedings (e.g., in response to subpoenas, search warrants, court orders, or other legal processes). We may also provide access to protect our rights and property and those of our agents, users, and others including to enforce our rights under our policies or any agreements we may have in place with you.
We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you create an Team Grit account, we will store the personal information associated with your Team Grit account for as long as needed to maintain your account, provide the Grit Services you requested, enforce any applicable terms that govern your use of the Grit Services, and maintain appropriate records to reflect our delivery of the Grit Services to you. We periodically review the personal information we retain to determine whether continued storage is proper.
(B) How we Share Information and Data
Service Providers. We share personal information and data with service providers that we’ve engaged to help support the Grit Services by performing certain services on our behalf and under our instructions. For example, if you make a purchase on the Grit Services, we’ll generally share your billing information with a third-party payment processor to enable your transaction. Other common examples include partners that assist with cloud storage, email marketing of products and services offered by Team Grit, and monitoring and securing the Grit Services. These service providers are not authorized by us to use or disclose personal information except as necessary to perform services on our behalf or comply with legal requirements.
Affiliates. We may share personal information we collect with our subsidiaries or affiliates to support the Grit Services worldwide.
Marketing Partners. We may share certain limited information, such as device identifiers, with marketing partners for purposes of executing and optimizing campaigns, and gauging the effectiveness of advertising and other marketing strategies on our behalf.
Social Features. We may share, or provide you with opportunities to share, information about you with other users of the Grit Services as described in this Policy. We also provide services that allow our users to communicate with Team Grit and each other, in which case personal information may be shared and account IDs may be displayed. For example, we may share information about you with your social contacts when you and they use the same social features of our games and applications.
We may also disclose information about you: (i) if we are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iii) if necessary to protect the vital interests of another individual (such as to prevent death, bodily harm, or serious damage to property). We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets.
Please note that we are based in the State of Washington in the United States of America. We may process and transfer your personal data in and to the United States of America and other countries, regardless of where you are. You should understand that we will transfer some or all of your personal data to the United States of America to carry out certain operational and processing needs as described in this policy. Note that the laws regulating the collection, use, and disposal of personal data vary from country to country, so applicable law in the country where your personal data may be processed may not be as comprehensive or strict as the laws of the country where you are located.
3. Your Rights
We seek to provide you with meaningful choices about the personal information you share with us, as well as the ways we may use or share that information. We’ll generally only ask you for personal information that is necessary to provide the Grit Services you request. You can choose not to give us personal information we request, but if you decide not to, you may not be able to access certain parts of the Grit Services and some features may not work as intended.
We may also seek your prior consent to process your information in certain ways. You aren’t required to provide consent if you do not want your personal information to be processed for the requested purposes, and may withdraw your consent at any time. Any withdrawal of consent is only effective on a going-forward basis and will not impact processing we undertook while relying on your consent.
We provide you with the ability to request access to, and correction or deletion of, your personal information. You can update your account information or request that we delete your account directly through the Grit Services at any time. If you would like to request access to personal information associated with your Team Grit account, please see the “How to Contact Us” section below.
Other examples of your choices include:
● You can browse our website without providing any personal information. We may collect some limited information automatically, as described above.
● You may opt out of receiving our marketing messages at any time by using the opt-out mechanism provided in the message.
● You can change your privacy settings on other parties’ websites, such as social networks, which will stop or limit our receipt of information from those other websites. You also may choose not to use social features we make available. If you choose to use these features, you should refrain from posting personal information that will be visible to others, such as including your email address in a forum or during a chat.
● You may change your browser settings or take other steps to block, manage, or delete cookies. Not all of our websites and online services currently respond to browser “do not track” signals, so you will need to use your browser settings to effectively manage cookies. In some cases, blocking or disabling cookies may cause our websites, games, and applications not to work as intended and some features may not be available.
You may also exercise and amend your choices by sending an email to us as detailed in the “How to Contact Us” section below. We will promptly act on the request of any user of the Grit Services that we:
● Confirm that we have their personal data;
● Provide them with access to their personal data, including in portable format, that we may possess;
● Correct, update, or amend their personal data;
● Delete and “forget” their personal data; and/or
● Limit our processing of their personal data.
To the extent we are relying on your consent to process your personal data, you may withdraw such consent at any time. Additionally, you may object to our use or disclosure of your personal data. Exercise of any of the rights set forth in this section may not apply retroactively from the date a given request is made and doesn’t affect our ability to continue processing personal data in accordance with this policy and applicable law. The rights described in this section are subject to certain limitations and exceptions under applicable law.
If you’d like to exercise any of your data subject rights concerning your personal data that we may possess, please contact us at privacy@grit.gg. When you reach out, please put “Data Subject Access Request” in the request and briefly describe the right or rights you intend to exercise. We may use your personal data to confirm your identity before acting on your request.
California Residents. If you are a California resident and are not a job applicant, employee or employee of another company interacting with us in your job, you have the right to ask us what personal information we have collected and shared about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising any of these rights. For more information about exercising these rights, send an email to the address specified in the “How to Contact Us” section below.
4. How We Protect Your Data and Information
We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.
Also, please keep in mind that the transmission of information via the internet is not completely secure. Although we have designed the Grit Services with the protection of your personal data in mind, we cannot guarantee the security of your personal data transmitted through the Grit Services. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Grit Services.
In the event that we believe the security of your personal data in our control may have been compromised, we may attempt to notify you. In such instances, we may attempt to notify you by e-mail or otherwise.
5. Privacy and Children
The Grit Services are intended to be appropriate for general audiences and are not directed to children (usually considered to be under 13, depending on where you reside). Team Grit does not intentionally collect personal information from children without seeking any required parental approval in accordance with applicable legal and regulatory obligations, such as the U.S. Children’s Online Privacy Protection Act (“COPPA”).
We may ask you to provide age-related information in order to help us comply with laws like COPPA. For example, we may request your date of birth to determine whether COPPA requires us to obtain verifiable parental consent from your parent or guardian before allowing you to access the Grit Services.
If a user indicates they are a COPPA minor, we’ll require that user to complete a parental approval process before continuing to access the relevant Grit Services. This process is designed to notify parents that their child has requested access to the Grit Services, inform them about Team Grit’s privacy practices, offer them the opportunity to approve Team Grit’s collection and use of their child’s information as described in this Policy, and describe the controls that we make available to them.
6. Changes and Updates to this Policy
We may update this Policy from time to time to reflect changes in our data and information collection and use practices or relevant laws. We will indicate at the top of this Policy when it was last updated. Please review this Policy every time you access or use the Grit Services to make sure that you have reviewed the most recent version.
7. How to Contact Team Grit
If you have general questions or concerns about the Grit Services (such as game-related issues, trouble accessing your Team Grit account, bugs or other technical problems, payment matters, or content issue), please contact our support team at support@grit.gg.
To learn more about Team Grit’s privacy practices or this Policy, please email your questions to privacy@grit.gg or send them to us via postal mail at the address listed below.
Team Grit LLC
PO Box 5005
Bellevue, WA 98009